ChatGPT about people-centricity

Co-founder Steven Storms wanted to know why ChatGPT would advise a company to become more people-centric. “Why is it crucial for every organisation to place people, either as a member of the organisation, or as a client, in the center of the activities.”

This is what ChatGPT told him …

Placing people at the center of an organization’s activities is crucial because they are the driving force behind every business. Without people, there would be no customers, no employees, and no community of supporters. By prioritizing people, an organization can build better relationships with its customers, attract and retain top talent, and create a positive and productive work environment.

For customers, putting them at the center of an organization’s activities means providing exceptional service, understanding their needs and preferences, and responding to their feedback. When customers feel valued and heard, they are more likely to become loyal supporters and advocates of the organization.

For employees, placing them at the center of an organization’s activities means creating a supportive and inclusive workplace culture that promotes growth, development, and well-being. When employees feel valued and empowered, they are more engaged and motivated, leading to better performance and higher job satisfaction.

Ultimately, an organization that places people at the center of its activities is better positioned to achieve its goals and make a positive impact on the world.


Steven Storms (EE)

Steven has over 20 years of experience as interim manager and an entrepreneur in Africa, Russia, and Europe. He is a business generalist with a value-chain focus and a big heart for people. He is an expert in motivating collaborators and middle-managers to go the extra mile while adding value for clients.…

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